Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Article number: Article number: kb-7
Q. What do I need to know about domain transfers?

A. If you would like to benefit from lower renewal costs and don't mind administering the domain yourself then signup for a free domain account at where you can register and transfer as many domains as you like with prices starting from 9.98.

In most cases, you will need an authorisation key from your existing registrar(currently not needed for .uk domains). Also note that all we can do is to initiate the transfer request and that there are numerous reasons for which a transfer attempt may fail and there is no way we can guarantee success.

Possible reasons we may be unable to successfully process a transfer include, but are not limited to:

You are not listed as the Registrant, Administrative Contact or Technical Contact for the domain

The domain has been registered for less than 60 days

The Administrative Contact for the domain refused the transfer request

The domain is under dispute and has been placed on Registrar-Lock or Registrar-Hold

Transfer Tips:

- In order to maximise the chance of a successful transfer prior to requesting a domain transfer perform a whois lookup of your domain via your domain registrar's website and verify that (a) you yourself are listed as the registrant and (b) that the contact information for the domain is valid. In particular make sure that the email address listed for you is a valid, active account as in order for the transfer to succeed you will have to authorise it by responding to an email which will be sent to that address.

- Some domain registrars will not initiate or approve transfers for domains which are approaching their expiration date (some registrars cut off transfers 10 days prior to the domain's expiration however policies vary) so if you decide to transfer your domain registration for the best results you should look to initiate the process at least two weeks before the domain is due to expire.

For uk domain transfers, update the IPSTAG at your current registrar then once the change has been confirmed submit a transfer request with us and we'll do the rest.
This page has been viewed 9336 times

Return to Search

Back to Top