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Article number: kb-13
Q. Authorisation code(EPP) for transferring out a domain
A. An authorisation code is required for all transfers of top level domains such as .com
To obtain the authorisation code, login to your domain account and view the contact details for the domain. Makes sure the registrant email address is correct as the code will be sent to it.
At the top of the contact details page there is the link you click to have the code emailed.